|  |  Customer Comments
We are proud to share some of the many comments submitted by satisfied customers. Their positive feedback is appreciated, and is the reason we continue to strive to provide outstanding products and exemplary service. Your satisfaction is our satisfaction! If you have comments you would like to share (positive or constructive), please send them to:
patty@tworoadsfitness.com
I am very pleased with the level of service I received with Two Roads Fitness! I ordered a sports bra at midnight on February 23rd and it was delivered at my home in Denver, CO on February 25th! I had never heard of your company before, but I'll keep you in mind the next time I need to buy activewear. Thank you so much! Katherine, CO
Wanted to thank Patti for her help with ordering the Versa pants. I wore them cross skiing on Sunday and they were perfect! Thanks for all your help and I am bookmarking your website for future purchases. Regards, Dorothy, IL
You are very quick and you put the "service" in Customer Service! Thank you for all your help! Barb, OH
Just wanted to let you know how pleased I am with my purchase from Two Roads Fitness. I purchased the Moving Comfort Plus Size running skirt and I just love it! The entire transaction was fast and easy and the shipping was very reasonable and prompt. And a sincere THANK YOU for carrying plus size fitness wear! I wish more companies would realize that not every active woman is a single digit size. It is so difficult to find good quality and fashionable plus size running apparel and you carry a good selection. Thank you again for a very pleasant purchasing experience and I will definitely be buying from you again. Sincerely, Shelley, McDonough, GA
The ordering process was easy and they offer a lot of unique items for active women. The items were birthday gifts for my marathon running wife and she loved them. They were very friendly and helpful. Ryan, MN
HI PATTY! THANK YOU SO MUCH! I love your company because I cannot seem to find great fitness pants out here in Denver & you guys have great prices & the best customer service I've ever dealt with. I WILL BE SHOPPING WITH YOU AGAIN! Chrissy, CO
I had placed my order on Jan.4 and it arrived at my home in Calgary, Alberta on the morning of Jan.8! That is amazing service! Plus size workout clothing in technical fabric is impossible to find in Alberta shops, so I was not really sure how these items would fit. I am very happy with all of it. After reading the size charts for each brand, I knew the Sport Hill tee would be on the smaller side, and the Moving Comfort tee's are a little big, because my fit is in between sizes. The MC pants and capri fit perfectly. Also, your prices are very reasonable, even with the exchange rate, shipping and customs brokers fees added. Sandra, Canada
I received the size 5 Enell sports bra and it was a perfect fit. Thank you very much for providing the postage paid return envelope and thank you for making the exchange. I was not familiar with Two Roads Fitness prior to making my purchase, but I will be a return customer due to the exceptional customer service. Thank you once again! Shelon, CA
I'd just like to say how pleased I am with your company. I received my items yesterday! That was super fast and at very reasonable rate. Thanks again. MO, Michigan
This is one of the best places to buy athletic clothes and sports bras. Your items come quickly and with a personal note attached by the vendor/owner. I tell everyone I know about Two Road Fitness. Excellent customer service. Deborah, Annville
I am a repeat customer and have continued to be completely satisfied. They treat their customers like they would like to be treated. Its what makes a business survive in todays market. Customer Service!!! N.B.K. Indiana
Service was very quick; arrived in mail very quick! Customer service was great as well. Will buy from them again if I need anything! Jessica, Bristow
My Gramicci pants arrived yesterday, and they are absolutely perfect! Thank you so much for sending them. But beyond that, I wanted to say that I have never enjoyed doing business with anyone as much as with you & your company. Because your name has been attached to all correspondence, and especially since you wrote such a nice note on my invoice, it has been such a positive personal experience. Thank you very much! Pamela, Seattle
I came across Two Roads Fitness while searching online for one particular item of clothing, and ended up ordering several! The website is easy to use, with a good selection of clothing. Delivery was very prompt -- I was amazed. I ended up returning 2 items, and acknowledgement
and follow-up via email was also prompt. I would definitely shop here again. Susan, Avon
Great shopping experience! I placed an online order for 8 Hind Ultralite Tanks (2 of each color) late Saturday afternoon. I was notified by email on Monday that all of the items were in stock (with the exception of one white tank) and had been shipped. The order was delivered 2 days later & all of the items arrived in excellent condition. I will definitely shop at Two Roads Fitness again! Sarah, Richmond
I have ordered from Two Roads Fitness before, and I will again. They provide quality products that are priced right, give great customer service and their shipping prices are fantastic. I cannot say enough nice things about this merchant and would not hesitate to recommend them to anyone. Thank you for another wonderful shopping experience. Tenoch
It was less than one week from vacation when I placed my order. Not only did it arrive quickly but it was exactly what I was looking for
(and was not available in local sporting good stores). I received an order confirmation by e-mail and another message when the order was shipped. I will not hesitate to order from Two Roads Firness again. Alice, Coopersburg
I found this seller doing a MSN search. They have turned out to be totally great. Site is very easy to navigate. Very nice products, broad selection, good prices, excellent sale prices. Fast delivery. The best customer service I've had with this type of vendor. I'll go back again! Georgia
The site made it very easy to find the item I was looking for. I appreciated the follow-up e-mail and contact information in case something went wrong. I will definitely shop from the website again. Angela
The price was comparable to other vendors for the item purchased. However, the shipping was much more reasonable. In addition, the item shipped right away and I had it within 2 to 3 days of purchase. I also received a hand written note saying thank you. Excellent customer service. I will definitely shop with them again. Lisa
Absolutely first class service. My stuff was shipped the same day I ordered and arrived 2 days later via Priority Mail - beats UPS and the rest but especially because of the very fast turnaround. I've ordered twice and both experiences have been excellent. Highly recommend this store, just wish they carried my brand of running shoes as well. Suzanne
Whatever it takes to make the order right, is done! Will continue to shop with Two Roads Fitness! Nancy
Believe it or not, I couldn't find any running shorts in our town in Hawaii where I live. I was so pleased to find my favorite brand of running shorts - on sale - with Priority Mail shipping. It arrived quickly. Perfect! Mary Jo
Excellent friendly service. Fast shipping even
though I only picked standard shipping. Great company. Great e-mails. Thanks! (name withheld)
I received my order yesterday!! You are an amazing company and will be getting a lot of my business in the future! Thank you so much for getting the order out so quickly and for the little "extras"...it makes it an even merrier holiday! Thanks again and Happy Holidays!! Zoe
My shopping experience with Two Roads Fitness was so easy and the delivery was so fast! The Munich Pant I purchased was on sale, in stock in my size, and delivered in just a couple of days. And the shipping cost was the most reasonable that I've seen shopping on line. Amazing! The personal, hand-written note on the invoice was great too!
Suzanne
I had to make a return for a different size. I e-mailed my request and they shipped my new order while I was in the process of returning the original order. Very quick processing and shipping; received 2 days after ordering! My second time shopping with Two Roads Fitness and I will continue. Cherie
This merchant did a great job. They had what I wanted (where other
merchants were back-ordered), shipped it immediately and I received it
days before I expected to. With a hand-written thank you on the
invoice! A very good experience, I'll be back. Trijntje
A fantastic merchant ! ! ! Great communication,
Super Fast Shipping, Great Products. A Joy to do
Business With! ! ! Calvin
I ordered a Runner Girl necklace on a Sunday evening from Florida and had it shipped to my daughter in Los Angeles and she was able to wear it in the LA Marathon the very next Sunday. It was a wonderful gift of encouragement that got there in plenty of time. Thank you so much. K.P.
I'm very happy with my experience at Two Roads. Good prices and quick shipping are always a plus. The fact that they support breast cancer activities is great. The site is easy to use & communication is excellent. Charlotte
Two Roads Fitness website was very easy to navigate and I was
amazed at how quickly my merchandise was shipped to me. I was very satisfied with my purchase and would definitely buy from them again! Larissa
Two Roads Fitness is my number one find on the internet ! ! My daughter was searching for a highly recommended sports bra in a hard to find size. Two Roads had just what we needed and so much more. It's just what so many other online merchants can only hope to be- good products, straightforward information and an easy to use website backed up by good hardworking personnel committed to excellence! Veronica
I'm not sure if this email address goes to a "real person" or not, but I just wanted to let you know how pleased I am with my order! Your customer service was great, and I LOVE my new bras (a Maia and an Enell). I will definitely shop with Two Roads Fitness again, and recommend you to all my
friends (and maybe even some strangers) ;o) Jennine
Thank you for selling my favorite sports bra (the Maia Bra by Moving Comfort) at such a reasonable price!!! Most places sell the same bra from $42.00-$44.00. I found you on the web and will be back to shop again. Thanks for making shopping so easy. Karen
I wanted to tell you I received the replacement bottles in the mail before my race. Thank you very much for the outstanding customer service. I appreciate that you made my internet buying experience pleasant. I normally do not buy through the internet because I WAS skeptical of the customer service. You and your company have proven otherwise. I will highly promote your merchandise and your personal touch. Thanks again for the replacement and the hand written note. Tony
Two Roads Fitness is OUTSTANDING! I feel like I have a small town
merchant to visit who will work hard to make sure I can purchase what I need at fair prices and with ease. Customer service is great. V.M.
My shopping experience with Two Roads Fitness was excellent. Customer service is superb and I will definitely buy from them again. R.K.
Just wanted to thank you so much for the personal service. The item arrived today and it fits perfectly. Was very nice to have a hand-written note too! Thank you so much! I will definitely recommend your site to friends and family. A breath of fresh air for sure! Stephanie
I would just like to let you know that I am amazed by the personalization I have received. I was shocked to see a hand written note on my invoice and even showed it to my husband!!! You have denfinitely stood out amongst all the other orders I have placed with numerous companies and I am sure to be a repeat customer. Thank you for taking the time!!! Jennifer
I received my order. Not only did you guys have
the right product, in stock, didn't charge me huge
amount for shipping, but you got the stuff to me so
fast. I simple cannot believe how good your service is.
My shorts are perfect and I'm VERY happy. You guys
could tell just about any retailer on the Internet
how to do business! ! ! ! Beth
Thank you for your quick response to my order. I received my items in record time and they have already been put to good use! I will definitely order from Two Roads Fitness again, I was very satisfied with the service I received! Mary Jo
I purchased EarMitts from this merchant. Her response was prompt and the product shipped out by the next day. She confirmed the shipment by e-mail. She also sent a thank you via e-mail which was very nice. The entire process was very easy. D.H.
Thanks, Karen. My order was waiting for me when I arrived at work this morning � did you run to the post office? Talk about fast service! Thanks again. K.F., Mpls
Wow...this is the fastest mail order service I've ever received. Your outstanding customer service has gained you a loyal customer. Thank you very much! Now that I know the bra (Enell) is exactly what I need I will be ordering more in the next week or two. I am so glad that the industry has finally recognized that not every woman who wears a DDD is 40 inches around or more! Thanks again, Robin, Pampa,TX
I recieved the order and everything was perfect! WOW...that bra (Enell) really keeps one in place! Thanks for your help and for the great service. I plan to do more with you and to recommend your site to other fitness gals. Best of luck. Diona, West Point
I received the bras-- they are perfect!!! Thank you so very much!! They fit great, they feel great. I wore one to a body pump class for the first time today and it was so comfortable and supportive. I am so glad I found your company online. And thanks for the wonderful customer service. I promise to pass your company on to all of my exercise buddies and to purchase more of your products soon. Take care and thanks again. Karen, Las Vegas
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Customer Comments |
